Terms & Conditions
Last updated on: January 05, 2025
Welcome to Veloo Web Solution LLP! By using our services, you agree to the following terms and conditions. Please read them carefully as they govern your access to and use of our platform.
1. Acceptance of Terms
By creating an account, subscribing to a plan, or using any of our services, you agree to these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. If you do not agree, you may not access or use our services.
2. Services Provided
Veloo Web Solution provides a software-as-a-service (SaaS) platform for building and managing websites and e-commerce stores. Our services include:
Website and e-commerce store creation tools.
Hosting and domain management (if applicable).
Integrated payment and analytics features.
3. Account Registration and Responsibilities
3.1 Eligibility
You must be at least 18 years old to create an account and use our services.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials.
You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Usage
You may not use our platform for unlawful activities or to violate any third-party rights.
We reserve the right to suspend or terminate accounts that violate these terms.
4. Subscription Plans and Payments
4.1 Subscription Plans
We offer various subscription plans with different features and pricing.
Details of each plan are available on our pricing page or within your account dashboard.
4.2 Billing and Payment
All subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected.
Payments are non-refundable except as outlined in our Cancellation and Refund Policy.
4.3 Plan Changes
You may upgrade or downgrade your plan at any time. Changes will take effect in the next billing cycle unless otherwise specified.
5. Trial Period
Free trials are offered for new users and are subject to the duration and terms specified at sign-up.
At the end of the trial period, you will be automatically enrolled in a paid plan unless you cancel before the trial expires.
6. Intellectual Property
6.1 Ownership
All content, software, and features on our platform are owned by Veloo Web Solution or its licensors.
You retain ownership of the content you create and upload using our platform.
6.2 License
We grant you a non-exclusive, non-transferable license to use our platform in accordance with these terms.
7. User Content and Conduct
You are responsible for the content you create, upload, or publish using our platform.
You agree not to post or distribute content that is illegal, harmful, or infringes on the rights of others.
8. Service Availability and Limitations
We strive to provide uninterrupted service but do not guarantee 100% uptime.
We may perform scheduled maintenance or updates, which could temporarily affect service availability.
9. Termination
You may terminate your subscription at any time by canceling your account through the dashboard or contacting support.
We reserve the right to suspend or terminate your account for violations of these terms or non-payment.
10. Limitation of Liability
Veloo Web Solution is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform.
Our total liability is limited to the amount paid by you for the service during the last billing cycle.
11. Privacy
Your use of our platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the platform constitutes acceptance of the updated terms.
13. Governing Law
These terms are governed by the laws of Thrissur Jurisdiction. Any disputes arising from these terms will be resolved in the courts of Thrissur Jurisdiction.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: info@bwebs.online
Phone: +91 97458 85551